Refund & Return Policy
Little Milestones Happiness Promise
We want you and your little ones to love every purchase. If something isn’t right, we’ll make it right—fast, fair, and hassle-free.
What You Need to Know
🔄 Replacements & Refunds
- 30-Day Window: Contact us within 30 days of delivery for help.
- Defective/Damaged? We’ll reship a replacement ASAP—just send photos of the issue.
- Wrong Item? Keep it, and we’ll send the correct one free of charge.
- Unused Items: Return unused, unwashed items in original packaging for a refund or exchange.
📦 Return Shipping
- You Cover Return Costs: Return shipping fees apply.
- We Cover It If: We sent the wrong item, or it arrived damaged.
💸 Refunds
- Processed in 5–7 Days after we receive your return.
- Not Covered: Shipping fees and Order Protection + Skip the Line.
🚫 What’s Not Eligible
- Used, washed, or altered items (for safety and hygiene).
- Returns sent without contacting us first.
How It Works
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Email Us: Reach out to support@littlemilestones.co within 30 days.
- Include your order number and photos (if applicable).
- We’ll Respond in 24 Hours: We’ll send return instructions or arrange your replacement.
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Fast Resolution:
- Replacement: Shipped within 1 business day.
- Refund: Issued to your original payment method.
Order Cancellations
- Changed Your Mind? Email us within 24 hours of ordering.
Why You’ll Love Shopping With Us
- Stress-Free Solutions: We prioritize fixes over returns.
- Quick Replacements: Get a new item fast—no waiting for returns.
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Friendly Support:
- 🧷 Check Sizing Guides before ordering.
- 💬 Need Help? Reply to your order confirmation—we’ll help you pick the perfect product!
Need Help?
Email: support@littlemilestones.co
Hours: Mon–Fri, 9 AM–5 PM EST
Response Time: Always within 24 hours 💌